CIP’s PROUD HISTORY
Almost 20 years ago, Custom Industrial Products, Inc. started out as a manufacturer of material handling products. CIP rapidly became known for its quality engineering, superior system controls, and impressive technical and sales support. As the demand for quality VRCs and durable hospitality carts increased, another opportunity was grasped when we relocated the manufacturing facility to a 32,000 square foot building at 360 East Drive in Melbourne on Florida’s Space Coast. After fifteen years in that building, our production could no longer keep up with demand and we invested in our new corporate headquarters at 7862 Ellis Road in Melbourne. This move not only added office space for our growing team, but more importantly added an additional 67,000 square feet of manufacturing space. With our combined facilities, CIP is able to meet our customer’s needs more swiftly than other players in the marketplace.
While we may not be the oldest manufacturer in our industry, we are the most creative, responsive and technologically advanced in the field. Our mission is to continue to provide some of the most advanced material handling solutions available. One by-product of this mission was the development of our ground-breaking modular vertical lift system, a first in the industry. Another was pioneering new technologies such as our exclusive Intelitroll smart self-diagnostic control panels and programs.
HIGHLY RESPONSIVE SALES FORCE
In order to accommodate the increase in demand for VRCs, CIP’s sales team has had the opportunity to expand. With coverage extending beyond our shores, our team of Sales Professionals continues to grow. CIP is also extremely proud of the hundreds of representatives throughout the country that provide superior coverage and quality service for our customers. This team’s understanding of our customers’ needs and desires is expertly blended with our company’s in-depth understanding of the material handling world to provide CIP’s customers with a most satisfactory and beneficial experience.
SUSTAINING ENGINEERING DEPARTMENT
Having some of the best engineers in the industry helps CIP remain ahead of the rest in terms of quality. Every product is quality checked to ensure satisfaction. CIP’s team of specialty engineers devote their time and efforts to special projects brought to them by our customers such as government agencies, Boeing, Northrop Grumman and the U.S. Military. Let our team design the best solution for your vertical material movement needs.
SUPERIOR MANUFACTURING TEAM
From the controls and fabrication shop through assembly and shipping, every aspect of CIP’s products are quality checked and manufactured with precision. All welding, assembly and electrical work is accomplished by experienced professionals who have been thoroughly trained in their area of expertise. Our Quality Assurance system utilizes the latest processes and experts in their fields to ensure every product leaving this factory is properly operational and dependable for years to come.
RESPONSIVE CUSTOMER SERVICE PROFESSIONALS
We take great pride in the outstanding support our service department team routinely provides to our customers. Our crack team is able to work with you and your technicians to quickly resolve most issues with a timely phone call. If needed, we employ our force-multiplying resources to provide you with on-site support, as required and available. We are there to support our customers long after the sale is completed.
PROUDLY MADE IN THE USA
All of our lifts are proudly designed and manufactured by our teams of professionals and skilled craftsmen right here in our manufacturing plant in Melbourne, Florida. Our utilization of American craftsmen and products is another factor that ensures our customers receive nothing but the outstanding high level of quality products that are expected.